Zendesk, the global leader in AI-powered service, has been named a Leader in the 2025 Gartner Magic Quadrant for CRM Customer ...

During Zendesk's AI Summit, several major advancements were announced including voice AI agents, video calling, and screen sharing for Zendesk Contact Center, and improved IT asset management, as well ...

Join the event trusted by enterprise leaders for nearly two decades. VB Transform brings together the people building real enterprise AI strategy. Learn more Zendesk’s customer experience platform is ...

Starting price: $19 per month. Key features: Zendesk Sell is a straightforward, modern customer relationship management (CRM) sales solution offered by Zendesk with a variety of tools for measuring ...

It's the second of two days at Zendesk Relate 2025 and we're ready for more exciting content! TechRadar Pro is live in Las Vegas, ready for Zendesk's annual convention, where we're hearing from ...

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Zendesk announced Wednesday at its AI summit a string of LLM-driven products meant to reshape the company’s reliance on human technicians. The center of the new features is an autonomous support agent ...

Forbes contributors publish independent expert analyses and insights. Tony Bradley covers the intersection of tech and entertainment. This article is more than 4 years old. Zendesk shared its Q4 and ...

The Zendesk ownership saga took several new turns this week, with an external investor, Jana Partners, agitating against the company, a review of its strategic options coming to a close, and the ...

Zendesk has been having some issues with its investors lately. That’s a lot of turbulence for any company to be dealing with in such a short time, but yesterday, activist investor Jana Partners, which ...

Customer support ticketing platform Zendesk disclosed today a security breach dating back to November 2016. In a message posted on its website, the company said that a hacker accessed the personal ...