Mock Sales Calls: 10 Step Guide With Tips, Scripts, and Examples for 2025
Mock Sales Calls: 10 Step Guide With Tips, Scripts, and Examples f…
Dec 24, 2023
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Curious about what goes on during a mock call and how to pass it? In this video, you're going to hear a call simulation between a call center agent and a customer who's complaining about an "overcharge". You'll also learn the 7 steps you need to remember once you're on the phone with a customer. Remember these 7 steps and you'll have the greatest chance of passing your mock call test and improving your call handling skills. | Kwestyon
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